Privacy Policy

About This Policy

Favara Limited t/a Saba collects personal information about people who come into contact with us for various reasons. This includes visitors to our website, customers, enquirers and people who may be interested in working with us.

The terms ‘we’ or ‘us’, are each intended as a reference to Saba.

This Policy explains the types of personal information we hold and how that information is used. Please read this policy carefully. By providing personal data to us in any way, you agree to our use of your personal data in accordance with this Privacy Policy.

Saba will not collect any personal information about you unless you provide it voluntarily. We do not and never will sell, lease or give your data to third parties.

The type of personal data we hold:

The personal data we collect from you will usually include contact details such as your name, address, telephone number and email address. If you contact us through our website by using the contact form or widget, by telephone, email or write to us, the content of that communication may also include other personal data and we may keep a copy of that correspondence on our records. For example, you might provide us with details about a celebration you are planning in Saba.

From time to time, we run competitions or promotions and we will collect information from you when you enter or sign up. As well as your contact details, this may also include your birthday.

If you send us information because you are interested in working for us then we usually invite you to send a CV. That information may include details of your employment, education history and other detail relevant to a job application. We will use this information to assess your application, all CV’s are routinely deleted quarterly.

We might in some cases, collect information which includes sensitive personal data. This might relate to a health issue, disability or food allergies for example. If you come for a job interview or visit one of our restaurants we can make reasonable adjustments for you.

Information we collect automatically:

We automatically collect some information. For example, about the type of device you use to access our website, the operating system and version, your IP address, your general geographic location as indicated by your IP address, also your browser type, the web pages you view on our website, the length of time you spent on these pages and whether you interact with content available on our website and how.

Information obtained from other sources:

We may receive information about you from other sources, including third parties. From social media platforms, for instance, when you interact with us on those platforms in relation to competitions. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.

How we collect information:

We usually collect information when you contact us by e-mail, telephone or if you raise an enquiry with us through our website, for example, by using our comments form. You might also provide personal information to us when you visit one of our restaurants and if you contact us in any other way, such as by writing to us or completing a booking form or contacting us to arrange private or off-site dining. You might provide information to us via social media, in person or by telephone.

Information you provide to us about other people:

If you provide us with information about any other person, for example, anyone you might want to make a booking for, you should ensure that you have consent to pass that person’s details to us and for us to use those details in accordance with this Privacy Policy (unless you are buying a gift).

How we use personal data:

We hold personal information in our internal database and use it for the proper administration of our business, including to provide services, deal with payment arrangements, deal with a job application and telling you about matters relevant to our services. We might also use your details to deal with any enquiries or complaints which you may raise or if you report any problems to us and to contact you and deal with those issues as appropriate. We may also process details as necessary to administer payments. We may share your details within the Saba Group.

We may also, from time to time, use your personal information to send marketing information such as news, offers and promotions but will only do so where you have voluntarily agreed.

If you wish to stop receiving marketing information from us, you can contact us at any time, using the details below. On any marketing we send you via email, there will be an option at the bottom of the email to opt out of this marketing and you can click to unsubscribe.

If you have supplied us with any personal data to enter a competition we are running, we may make contact with you to administer any prizes. We will not pass your details to any third parties for marketing purposes other than to members of our group.

Security and standards:

We take the issue of data privacy seriously. We have measures in place aimed at helping keep your data secure and we take reasonable steps to protect the confidentiality of the personal information you supply including measures to keep our servers secure. Please note, however, that the transmission of information via the internet can never be guaranteed as entirely secure and therefore any transmission of data is at your own risk.

Third party services:

We employ third-party companies and individuals on our websites. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

They include:

WordPress: https://wordpress.org/about/privacy/

Google analytics (data stored for up to 5 years): https://policies.google.com/privacy?hl=en

GSuite: https://policies.google.com/privacy?hl=en

Campaign Monitor: https://www.campaignmonitor.com/policies/#privacy-policy (Please note that you may unsubscribe from our Saba newsletter at any time using the link at the bottom of our newsletter.)

WooCommerce: https://woocommerce.com/privacy-policy/ Stripe: https://stripe.com/ie/privacy

Resdiary: https://sales.resdiary.com/privacy-statement/

Yoast: https://yoast.com/privacy-policy/

SABR Media:https://sabrmedia.com/privacy-policy/

Adwords & Doubleclick: https://policies.google.com/technologies/ads

Wordfence: https://www.wordfence.com/terms-of-use-and-privacy-policy/

Disqus: https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Elavon for payments: https://www.elavon.ie/cookie-policy-and-privacy-pledge.html

Ingenico for card payments: https://www.ingenico.com/privacy-policy

Open Table for online table reservations: https://www.opentable.com/legal/privacy-policy

Secret DJ: https://www.secretdj.com/

Bitly for social sharing: https://bitly.com/pages/privacy

Survey Monkey for surveying customers: https://www.surveymonkey.com/mp/legal/privacy-policy/

Yoast for search engine optimisation: https://yoast.com/privacy-policy/

Avios reward programme: https://www.avios.com/ie/en_ie/about-us/privacy?from=cookiemessage

Our social channels:

Facebook: https://www.facebook.com/SabaRestaurant/ (https://www.facebook.com/policy.php)

Twitter: https://twitter.com/Sabadublin (https://twitter.com/en/privacy)

Instagram: https://www.instagram.com/sabarestaurantdublin/ (https://help.instagram.com/155833707900388)

Information on children:

Saba does not intentionally hold any details on children. Although visitors of all ages may navigate through our websites, we do not knowingly collect or request personal information from those under the age of sixteen.

Our rights:

We may disclose personal information where required to do so by law, to exercise our legal rights or defend ourselves against legal claims and may share information with law enforcement authorities to investigate or prevent illegal activities being committed over our network.

We may also monitor user and network traffic for site security and use any information, including personal data to prevent any unauthorised attempts to tamper with our website or cause damage to our property. We may also disclose personal data either where you have given us explicit consent or otherwise where we may do so in accordance with applicable legislation.

Legitimate interests:

We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our products and services and the content on our website, to send you information about Saba products and services through our newsletter.

Retention:

Saba will retain your personal information for 24 months after your last point of contact. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to privacy@sabadublin.com

Cookies

This cookie policy is part of our privacy policy and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use on our website, who may also use cookies as part of their service, though they are not covered by our policy. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired content and services.

At our discretion, we may change our privacy policy at any time. Any changes will be reflected here, so we encourage you to visit this page regularly. We will also notify our registered users of updates to our policy. Your continued use of this site after any changes to this policy will be regarded as acceptance of our cookie practices as described.

What is a cookie?
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identification number that allows the website to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them
Essential cookies
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.

Functionality cookies
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.

Targeting/advertising cookies
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.

Third-party cookies on our site
We may employ third-party companies and individuals on our websites — for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by our cookie policy. You may review our third-party services below in the Third Party Services section.

Our third-party privacy promise
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

How you can control or opt out of cookies
If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device. Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.

If you want to:
– prevent your browser from accepting new cookies;
– remove cookies; or
– disable cookies,
Click on the links below to access instructions on doing this from some of the most popular browsers:

Changes to Our Privacy Statement:

Saba reserves the right to update or change the terms of use and privacy at any time. Such changes will be posted without notice on this page. We encourage you to regularly review this statement to learn more how Saba is using and protecting your information

The Saba Data Protection Officer monitors our compliance with GDPR and will handle data related questions. You can contact our Data Protection Officer at privacy@sabadublin.com

Your rights and choices:

If you do not wish us to collect and use personal data as set out in this Privacy Policy then you should not send any such information to us. By providing information to us, you will be taken to have given your consent to use your personal information in accordance with this Policy.

You may access the personal data we may hold about you. You are entitled to a copy of that data. Any such requests should be made in writing and should be addressed to The Saba Data Protection Officer, Saba, 26 -28 Clarendon Street, Dublin 2, Ireland.

We will respond to your request as soon as possible but certainly within 30 days. We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information.

You have the right to ensure that any inaccuracies in your personal data are corrected or removed. To help us ensure that the personal data we hold about you is accurate, please tell us of any changes by contacting us using the details below:

The Saba Data Protection Officer, Saba,

26 -28 Clarendon Street,

Dublin 2, Ireland

Tel: +353 (1) 6792000

Email: privacy@sabadublin.com

Changes to this policy and enquiries:

We may change this Privacy Policy or update it at any time. If you have any queries about this policy or the way in which we use personal data, please contact us on the details above. This policy was last updated on May 23rd 2018.

Terms & Conditions

By using this website you understand, accept and agree to these Terms of Use and Favara t/a Saba Privacy Statement.

All materials posted on this site are subject to copyright owned by Favara t/a Saba or other individuals or entities. Any reproduction, transmission, or republication of all or part of any content found on this site is prohibited, unless Favara t/a Saba or the necessary copyright owner of the material has expressed and granted its prior written consent to reproduce, retransmit or republish the material. Other product and company names mentioned on this site may be trademarks of their respective owners. All other rights are reserved.

The names, trademarks, service marks and logos of Favara t/a Saba may not be used in any unofficial capacity such as personal, product or service advertisement or publicity unless otherwise granted by contract as part of an official sponsorship or affiliation.

Although Favara t/a Saba website includes links providing direct access to other internet sites, Favara t/a Saba takes no responsibility for the content or information contained therein and does not exert any editorial control over those sites.

When purchasing online vouchers, please be aware that you will need to present your voucher prior to dining so that it can be validated.

Access and Usage of the Content

Your access to and usage of the site are strictly for personal non-commercial purposes.

You acknowledge and irrevocably accept Favara is the owner or licensee of all content of the site, including copyrights, trademarks, logos, software applications, graphics and other intellectual property rights.

Content for the site may be downloaded, printed, forwarded, stored or copied for your own personal non-commercial use only.

You may not: –

  1. reproduce, republish, modify or commercially exploit any content;
  2. copy, download, extract by any means whatsoever any data from the site;
  3. create or maintain a database of all or any part of the content in any format whatsoever;
  4. link to the site for business purposes nor as part of a media monitoring or aggregation service.

You will access and use the site legitimately and for lawful purposes only.

You agree that:

  1.  you will not infringe any third party’s rights or use or enjoyment of the site;
  2.  you will not use threatening, menacing, offensive or abusive material;
  3. you will not put or place racist, sectarian, pornographic or material likely to incite violence on the site.

You warrant that: –

  1. any content submitted by you is not obscene, blasphemous, defamatory, deceitful, fraudulent, illegal or in breach of anyone’s privacy;
  2. any content submitted does not infringe any intellectual property rights, trademarks, trade secrets, copyright or privacy rights;
Cooling Off Period

Purchases may be made through this website.

You are entitled to a cooling-off period of 14 days, which begins on the day that you receive the goods. In the case of a service, the cooling-off period begins on the day the contract for distance selling was concluded. During the cooling-off period, you can cancel a distance contract without giving a reason and without incurring charges or penalties, other than possible charges incurred in returning the goods.

Cancellation Policy

To cancel the contract, you must inform Favara of the decision to cancel using either the prescribed cancellation form or some other method, before the cooling-off period expires. There is no requirement to give a reason for cancelling. If there is a dispute, it is up to you to prove the cancellation was carried out correctly.

You must send the goods back within 14 days of informing the trader of the cancellation. You have to pay for the cost of returning the goods unless you were not informed before ordering that you would have to bear the cost.

Upon cancellation, the trader is obliged to repay all payments you made, including delivery charges, within 14 days. If you choose a more expensive type of delivery than the trader’s cheapest standard delivery, you are only entitled to be refunded the cost of the cheaper delivery type. The trader can withhold repayment until the goods are returned or you supply evidence that you have sent the goods back.

Cancellation will not be accepted in certain cases including where:

  1. The provision of services have already begun with your agreement
  2. The goods cannot be returned because they were made according to your specifications or were personalised for you
  3. The goods are liable to deteriorate or expire rapidly
Data Protection, Privacy and Fair Usage

Favara respects your right to privacy. Users should be aware that each time they visit a website two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site, and the second is information that is personal or particular to a specific visitor who knowingly chooses to provide that information. Favara’s policy is to respect and protect the privacy of all users and will never willfully disclose individually identifiable information to any third party without first receiving permission.

The statistical and analytical information provides us with general and not individually specific information about the number of people who visit this website; the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular, and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

This statistical, analytical information and data can be collected through the standard operation of our internet servers and logs as well as “cookies”. “Cookies” are small text files that a website can use in order to recognise visitors who revisit a site so as to facilitate their ongoing access to and use of the site. It enables usage behaviour to be tracked and aggregate data to be compiled that would facilitate more targeted advertising and improved content. Typically, cookies involve the assigning of a unique number to the visitor. Users should be aware that the Favara is unable to control the use of cookies or the resulting information by other third parties such as advertisers or parties hosting data for Favara. One simple way to prevent the use of cookies it to activate the facility that is available in most web browsers that enables the user to deny or accept cookies.

However, visitors should realise that certain cookies may be necessary in order to provide the visitor with certain features such as the customised delivery of certain information.

Throughout this website you may have an opportunity to send us information relating to you such as through the “contact us” pages or any other area where you may send e-mails, request brochures, enter contests or competitions or respond to any promotions.

By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by Favara for:-

  • the purposes for which it was provided by you;
  • verification purposes and statistical analysis;
  • to provide you with details, both electronically or by means of posts or delivery of products, services, contests, competitions or promotions being provided or run by Favara or any of its associated companies or any third party that we may select and which we may think would be of interest to you, unless you have otherwise specifically opted not to receive this information.
Disclaimer of Liability

To the fullest extent allowed by law, Favara does not accept any responsibility for any statement on the site. Favara will not be liable for any loss caused as or resulted from any action or inaction on your part as a result of the viewing, reading, listening, downloading, copying, forwarding, or reproducing any of the content.

Where links are provided on the site to other websites, Favara bears no responsibility for such sites. These sites are not under our control and we are not responsible in any way for any of their contents.

Where links are provided to websites which offer any goods and services for sale, any contractual relationship entered into by you will be with the merchant selling the goods or providing the services. Favara will not have privy to any contract and accepts no responsibility in relation to the goods or services provided, their delivery or non-delivery, their quality or merchantability.

Although Favara will do its best to provide constant uninterrupted access to its website, such access cannot be guaranteed and no responsibility or liability is accepted for any delays, interruptions or breakdowns on the site.

Favara t/a Saba accepts no responsibility or liability for any loss or damage of any kind whatever and howsoever caused resulting directly or indirectly from the publication, use or dissemination of any of the information, opinions or observations explicitly or implicitly contained in these web pages.

Governing Law and Jurisdiction

These terms and conditions are governed by Irish law and you agree to submit to the exclusive jurisdiction of the Irish courts.

It is specifically agreed that by accessing, using, downloading, viewing, copying, forwarding or in any way making use of the contents of the site and/or the application, you deem that all such access takes place at the registered offices of Favara t/a Saba, 24 – 26 Clarendon Road, Dublin 2.

Competitions and Promotions

From time to time, Favara may run competitions, prize draws and/or promotions. These will be subject to separate and additional terms and conditions which are made available to you at the appropriate time.

Third-Party Services

We employ third-party companies and individuals on our websites. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
This includes:
Wordpress: https://wordpress.org/about/privacy/
Google analytics (data stored for up to 5 years): https://policies.google.com/privacy?hl=en
GSuite: https://policies.google.com/privacy?hl=en
Campaign Monitor: https://www.campaignmonitor.com/policies/#privacy-policy
(Please note that you may unsubscribe from our Saba newsletter at any time using the link at the bottom of our newsletter.)
WooCommerce: https://woocommerce.com/privacy-policy/
Stripe: https://stripe.com/ie/privacy
Resdiary: https://sales.resdiary.com/privacy-statement/
Yoast: https://yoast.com/privacy-policy/
SABR Media:https://sabrmedia.com/privacy-policy/
Adwords & Doubleclick: https://policies.google.com/technologies/ads
Wordfence: https://www.wordfence.com/terms-of-use-and-privacy-policy/
Disqus: https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Our social channels:
Facebook: https://www.facebook.com/SabaRestaurant/(https://www.facebook.com/policy.php)
Twitter: https://twitter.com/Sabadublin
(https://twitter.com/en/privacy)
Instagram: https://www.instagram.com/sabarestaurantdublin/
(https://help.instagram.com/155833707900388)

Indemnity

You agree to indemnify and keep indemnified Favara and its officers, directors, employees and data providers from any and all claims, liabilities, costs and expenses, including, but not limited to legal fees and expenses, arising out of a breach by you or any user of your account of these terms and conditions or arising out of breach of your obligations, representations and warranties under these terms and conditions.

Miscellaneous

Nothing in this Agreement is intended or shall be deemed to operate to create a partnership or joint venture of any kind nor to authorise either of us to act as agent for the other.

If the whole or any part of these terms and conditions become invalid, void or unenforceable for any reason, the same shall to the extent require it be severed from these terms and conditions without affecting or modifying the remaining terms and conditions and shall not affect the validity or enforceability of same.

No waiver by Favara of any breach of these terms and conditions shall constitute a waiver of any other prior or subsequent breach and Favara shall not be affected by any delay, omission or failure to enforce any of its rights.

Amendment and Alterations

From time to time, Favara may amend or alter these terms and conditions for commercial, practical and legal reasons. Such alterations or amendments would be incorporated onto Favara’s site and will deem to take effect immediately therefrom. As set out in Clause 2, each time you access Favara’s site you agree to be bound by terms and conditions then current.